> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ekho.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Home delivery

> Have your vehicle brought to you.

Your vehicle can be delivered to your address by a carrier from Ekho's nationwide network.

<Frame caption="Choose delivery and see the cost and timing before you commit.">
  <img src="https://mintcdn.com/ekho-mtje7p526we/xBDmSkmU0JPkqQLm/images/productUI/deliveryUI.png?fit=max&auto=format&n=xBDmSkmU0JPkqQLm&q=85&s=61874176cb164b7f7bfb4d726e99afc2" alt="A delivery option in checkout" width="486" height="489" data-path="images/productUI/deliveryUI.png" />
</Frame>

## Choosing it

Select home delivery at checkout and enter your shipping address. You see the cost and estimated timing before saving.

## Your address needs a ZIP+4

<Warning>
  Ekho requires a full **9-digit ZIP+4**, such as `90210-1234`. A 5-digit ZIP on its own is not accepted, because the registration paperwork needs the full code to process without delays.
</Warning>

How that plays out:

* **Pick your address from the autocomplete list** and the ZIP+4 fills in automatically where USPS has a match. This is the easy path.
* **Type it manually**, or get only a 5-digit ZIP back, and a confirmation dialog appears before you can continue.

In that dialog you can either **use the suggested address**, which applies the USPS version including the ZIP+4, or **decline the suggestion**, which opens a chat with Ekho support.

<Note>
  If USPS cannot find a ZIP+4 for your address, contact support from that dialog. This is common for new builds and rural addresses, and the team can verify your address and unblock checkout.
</Note>

## Cost and timing

Delivery cost depends on distance and your dealer's fees, and is shown before you save your selection.

Typical transit is **3 to 10 business days** once the vehicle is ready, depending on distance.

<Tip>
  Remember that transit starts once the vehicle is **ready**, not when you order. If you financed, add lender approval and funding time on top.
</Tip>

## Availability by state

Delivery is not available everywhere for every vehicle type. If it is unavailable for yours, checkout will tell you and offer [pickup](/buyer-docs/delivery-and-pickup/pickup) instead.

## On delivery day

* **Be there.** You, or someone authorised, needs to receive it.
* **Bring your ID.** The driver may verify your identity before handing over.
* **Inspect before signing.** Check for transit damage and note anything you find.

<Warning>
  Inspect properly before you sign for it. Damage noted at delivery is far easier to resolve than damage reported the next day.
</Warning>

## Insurance must be sorted first

Your vehicle cannot be delivered until insurance is verified. See [insure your vehicle](/buyer-docs/protect/insure-your-vehicle).