> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ekho.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Pickup

> Collect your vehicle from the dealer.

Collect in person instead of having it delivered.

<Frame caption="Choose pickup and select a location.">
  <img src="https://mintcdn.com/ekho-mtje7p526we/xBDmSkmU0JPkqQLm/images/productUI/pickUpUI.png?fit=max&auto=format&n=xBDmSkmU0JPkqQLm&q=85&s=8ac5083195ad5550c4a3a41f5d2170c6" alt="A pickup option in checkout showing a location and map" width="517" height="936" data-path="images/productUI/pickUpUI.png" />
</Frame>

## Why choose it

* **Usually cheaper**, sometimes free
* **You see the vehicle** before taking it away
* **You can ask questions** face to face
* **Often faster** than waiting for transport

## Choosing it

Select pickup at checkout, then choose your location. Where a dealer has several, you pick which one, and you see the address, distance, and any fee before saving.

## Cost

Often free or lower than delivery, but that is up to your dealer. Any fee is shown before you save your selection.

## What to bring

<Steps>
  <Step title="Your government-issued ID">
    The **same one** you uploaded during checkout. The dealer will check it matches.
  </Step>

  <Step title="Proof of insurance">
    If it has not already been verified.
  </Step>

  <Step title="Your order details">
    Your order number, from your portal or confirmation email.
  </Step>
</Steps>

<Warning>
  Bring the same ID you verified with. A different ID, or no ID, means the dealer cannot legally release the vehicle, and you will have made the trip for nothing.
</Warning>

## Before you go

Check your portal to confirm everything is complete. If a signature or document is still outstanding, the vehicle cannot be released.

<Tip>
  Call ahead to confirm it is ready and to agree a time. It saves waiting around, and it means the vehicle is prepped when you arrive.
</Tip>

## While you are there

* **Inspect the vehicle** and check any accessories you ordered are fitted
* **Confirm your gear** is the right size, if you ordered any
* **Ask about the controls** and anything model-specific
* **Check your temporary tag** is attached and ask about registration timing

## Your paperwork

Most is completed online before pickup. Anything remaining is handled at the dealership.

<Card title="After you have it" icon="clipboard-check" href="/buyer-docs/titling-and-registration/steps-after-fulfillment">
  Steps some states require after delivery.
</Card>