> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ekho.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Welcome

> Buying a vehicle online, start to finish. Here is how it works.

You can buy a vehicle online now, all of it, including the paperwork. Ekho is the company that handles the purchase behind the scenes for the dealer or brand you are buying from.

We have processed tens of thousands of vehicle orders across all 50 states. The goal is simple: make this feel less like doing your taxes and more like buying anything else online.

## What you will do

<Steps>
  <Step title="Pick your vehicle and set it up">
    Choose your colour and trim, and add any parts, accessories, or gear you want.
  </Step>

  <Step title="Choose how to pay">
    Financing, bank transfer, card, or other options your dealer offers.
  </Step>

  <Step title="Verify who you are">
    A photo of your ID and a selfie. This protects you as much as anyone.
  </Step>

  <Step title="Sort insurance and protection">
    Add coverage if you want it, or show us the policy you already have.
  </Step>

  <Step title="Handle the DMV paperwork">
    Confirm your details and sign. We deal with your state.
  </Step>

  <Step title="Get your vehicle">
    Delivered to you, or collected from the dealer.
  </Step>
</Steps>

## How long it takes

Checkout itself can take as little as ten minutes. What happens afterwards depends mostly on how you are paying.

|                | Roughly                                                      |
| -------------- | ------------------------------------------------------------ |
| Paying in full | Order to payment cleared in 1 to 3 business days             |
| Financing      | 7 to 15 business days, since a lender has to review and fund |
| Delivery       | 3 to 10 business days once the vehicle is ready              |

## The paperwork part

This is the bit people expect to be painful. You will not visit the DMV. Ekho works out which forms your state, county, and vehicle type require, prepares them, and files them. You confirm your details and sign.

If your state needs a wet signature or a notary, we arrange that too.

## Where to keep track

Once your order is placed, you get your own portal showing exactly what is done, what is outstanding, and where your vehicle is.

<Frame caption="Your order, with each step and what is left to do.">
  <img src="https://mintcdn.com/ekho-mtje7p526we/xBDmSkmU0JPkqQLm/images/product/portal/protection-plans.png?fit=max&auto=format&n=xBDmSkmU0JPkqQLm&q=85&s=c3a455de63168c555d8fbd43b1ea2993" alt="The buyer portal showing order steps down the side and protection options" width="3024" height="1964" data-path="images/product/portal/protection-plans.png" />
</Frame>

## Questions

Your dealer is your first stop for anything about the vehicle itself, pricing, or delivery timing.

For anything about the purchase process, paperwork, or your portal, contact Ekho support at [support@ekhodealer.com](mailto:support@ekhodealer.com).

<Card title="Start here" icon="magnifying-glass" href="/buyer-docs/shop/find-your-vehicle">
  Find a vehicle.
</Card>
