> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ekho.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Order in person

> Start online, finish at the dealership.

You can browse and configure online, then complete the purchase at the dealership.

## Why people choose this

* You want to see and sit on the vehicle first
* You would rather do the paperwork with a person
* You have a trade-in to be valued
* You have questions you want answered face to face

All perfectly reasonable. Nothing is lost by choosing it.

## How it works

<Steps>
  <Step title="Configure what you want online">
    Vehicle, colour, trim, accessories.
  </Step>

  <Step title="Choose to purchase in person">
    Select this option at checkout instead of paying online.
  </Step>

  <Step title="Submit your contact details">
    Your configuration is saved and sent to the dealer.
  </Step>

  <Step title="The dealer contacts you">
    To arrange a time.
  </Step>

  <Step title="Finish at the dealership">
    They complete the purchase with you there.
  </Step>
</Steps>

## What carries over

Your vehicle selection, colour and trim, and any accessories or gear you chose. The dealer sees what you configured, so you are not starting from scratch or explaining it again.

<Tip>
  Configure everything you want online first, even though you are finishing in person. It saves time at the dealership and means the conversation starts from what you actually want.
</Tip>

## What is different

Paperwork happens at the dealership rather than in your portal, so titling and registration are handled by the dealer's process. Timing depends on their availability.

## Changing your mind

If you decide you would rather complete online after all, tell the dealer. They can usually send you back into online checkout.

<Card title="Order online instead" icon="laptop" href="/buyer-docs/order-types/online-order">
  Complete the whole thing yourself.
</Card>