> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ekho.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What the AI Sales Agent is

> A sales assistant that answers every lead on your website and by text, day or night.

The AI Sales Agent answers your leads for you. It replies in seconds, knows what is on your lot today, qualifies the buyer, and books the appointment. Your team walks into a conversation that is already warm.

It works on two channels: **chat on your website** and **text message**.

<Frame caption="The agent runs on your existing website. No rebuild, no new platform.">
  <img src="https://mintcdn.com/ekho-mtje7p526we/xBDmSkmU0JPkqQLm/images/product/sales-agent/chat-on-homepage.png?fit=max&auto=format&n=xBDmSkmU0JPkqQLm&q=85&s=008808ac69d57088afe3d19b4beea94b" alt="A dealership homepage with the Ekho chat assistant open in the corner" width="1920" height="1265" data-path="images/product/sales-agent/chat-on-homepage.png" />
</Frame>

## What it does

<CardGroup cols={2}>
  <Card title="Answers instantly" icon="bolt">
    Replies in under five seconds, 24 hours a day. No lead waits until morning.
  </Card>

  <Card title="Knows your inventory" icon="boxes-stacked">
    Quotes only units a buyer could actually buy today. Never invents stock you do not have.
  </Card>

  <Card title="Qualifies the buyer" icon="user-check">
    Asks about timeline, budget, trade-in, and financing without sounding like a form.
  </Card>

  <Card title="Books the appointment" icon="calendar-check">
    Offers real open slots and puts the buyer on your calendar.
  </Card>
</CardGroup>

## How it fits with what you already have

* **Your website stays yours.** The agent installs onto the site you already run, so there is nothing to rebuild and no platform to move to.
* **Your team still closes.** The agent handles the first response, the qualifying, and the booking. Your rep walks into a conversation that is already warm.
* **Your existing tools keep working.** Conversations and leads flow into the CRM and DMS your team already uses. See [CRM forwarding](/sales-agent/integrations/overview).
* **Two channels, one thread.** Website chat and text message share the same memory, so a buyer who switches between them never repeats themselves. See [Channels](/sales-agent/overview/channels).

## Where you manage it

Everything lives in the **Sales Agent** section of your Admin Portal: the conversation inbox, your agent's settings, and the knowledge it draws on.

<Card title="Get set up" icon="rocket-launch" href="/sales-agent/get-started/install-on-your-website">
  Install the agent on your website and configure it. Most dealers are live the same week.
</Card>