> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ekho.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Condition reports

> Cosmetic blemishes, mechanical reports, recalls, and warranty. What buyers need to trust a used unit.

A buyer purchasing a used vehicle online cannot inspect it. Condition information is what replaces that, and it is the difference between a used unit selling online and not.

## Cosmetic report

Record blemishes so buyers know exactly what they are getting.

Configure **global settings** first, then add blemishes per vehicle from the drawer. Each blemish records what and where it is, so buyers see a specific, honest picture rather than a vague "good condition".

<Tip>
  Be thorough rather than flattering. A disclosed scratch is fine; an undisclosed one becomes a complaint, a refund request, or a chargeback.
</Tip>

Blemishes can be removed if recorded in error.

## Mechanical report

Attach a mechanical inspection **PDF** to the vehicle. Buyers can view it on the listing.

You can replace the PDF later if the vehicle is re-inspected.

## Recalls

Recall information is surfaced automatically from recall data sources, so you do not maintain it by hand.

<Warning>
  Open recalls are a compliance and safety matter, not a marketing one. Address them before delivery.
</Warning>

## Dealer warranty

Offer your own warranty on a unit.

<Steps>
  <Step title="Set up warranty types">
    Manage them in settings so your team applies consistent terms, rather than inventing them per deal.
  </Step>

  <Step title="Assign to a vehicle">
    Apply a warranty type from the vehicle drawer.
  </Step>

  <Step title="Or create one inline">
    You can create a new warranty type directly from the drawer when a unit needs something you have not defined yet.
  </Step>
</Steps>

Warranties can be edited or removed from the drawer.

## Selling as-is

Mark a vehicle **sold as-is** when it comes with no warranty. This is disclosed to the buyer.

<Warning>
  As-is status must be accurate. It is a legal disclosure, and getting it wrong on a vehicle you did warrant, or implying a warranty on one you did not, both create real exposure.
</Warning>

## What buyers see

Cosmetic and mechanical reports both surface on the listing, so buyers can review condition before committing. That transparency is what makes an online used sale work.