> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ekho.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Promotions overview
> Dealer and OEM offers, how they stack, and where buyers see them.
Promotions live on their own page in the Admin Portal, with **All**, **Dealer**, and **OEM** tabs, each showing a count.
## Two sources
* **Dealer** — promotions you create and manage.
* **OEM** — provided by the manufacturer. They appear automatically when the OEM makes them available to you, and arrive as **Pending review** for you to accept or reject.
## Benefit types
Each promotion carries one benefit:
| Type | What it is | Example |
| -------------------- | --------------------------------------- | --------------------- |
| **Rebate** | A fixed dollar amount back to the buyer | \$1,500 rebate |
| **Financing** | A promotional APR | 2.9% APR |
| **Product discount** | A percentage or amount off the price | 10% off, or \$500 off |
| **Service** | A complimentary service | Free first service |
## Statuses
| Status | Meaning |
| ------------------ | -------------------------------------------------------------------------------------------------------------------- |
| **Active** | Live and available to buyers |
| **Scheduled** | Starts in the future. Activates by itself |
| **Expired** | End date has passed |
| **Disabled** | Manually off. On an OEM promotion this can mean the OEM disabled it globally, or you disabled it for your store only |
| **Pending review** | An OEM promotion you have not accepted or rejected yet. Hidden from buyers |
| **Rejected** | An OEM promotion you declined. Never shown to buyers |
Rejected promotions sort to the bottom of the table and are tagged in red.
## Dates are calendar days
Start and end dates are **calendar days, not timestamps**. "May 1 to May 31" runs from the start of May 1 through the end of May 31, and reads identically in every viewer's timezone. There is no time-of-day input.
End dates are optional. The **Set end date** toggle switches between open-ended and fixed.
## Stacking
A single order can carry several promotions at once when their rules allow. Checkout works out the **best combination for the buyer** automatically and shows one receipt line per applied promotion.
Three toggles per promotion control this:
* Combine with other dealer promotions
* Combine with OEM promotions
* Combine with order-level discounts
If rules disallow a particular stack, checkout picks whichever eligible combination gives the buyer the greatest total savings. Promotions tied to a payment method drop out when the buyer selects a different method, and return if they switch back.
## In-store-only financing promotions
When **every** lender attached to a financing promotion sits outside Ekho's natively-supported lender network, the promotion is automatically marked **in-store only**.
It still appears on the vehicle detail page under deals and offers, labelled **Only available in-store**, but it is excluded from online checkout: buyers cannot apply it, and it is not auto-applied to the cart. The savings figure shown on the payment card also excludes it, so what buyers see matches what the cart will actually do.
This keeps marketing visibility for OEM financing offers that route through dealer-specific lenders, without the online cart promising a discount Ekho cannot fulfill. To make such a promotion redeemable online, attach at least one natively-supported lender.
## Terms and conditions
Every promotion has an optional **Terms and conditions** field for legal or OEM disclosure copy. When set, it renders as fine print in the buyer-facing **Learn more** modal, beneath the description.
On OEM promotions this field is populated automatically when Ekho ingests the offer, and is **read-only**. Change it by updating the source page on the OEM's site.