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The agent installs on your existing website. There is nothing to rebuild and no platform to move to.
If Ekho hosts your storefront, skip this page. Turn the Website channel on and the agent appears automatically on every storefront page. It is deliberately suppressed inside checkout, account, login, and vehicle-detail frames so it does not stack on itself. You still need the snippet for any site you host yourself, like a marketing site or a microsite.

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Get your snippet

Go to Product settings → Sales Agent → Chat widget, pick the domain, and open Installation instructions. Copy the snippet shown there.
Always copy from that panel rather than from an example in these docs. The panel has your real key and always shows the current recommended snippet.
The snippet looks like this:
Keys beginning ek_test_ point at staging. Keys beginning ek_live_ are production.

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Install it

Best option if you use GTM, because you never touch your site’s source.
1

Create the tag

Tags → New → Custom HTML and paste your snippet.
2

Add a trigger

Triggers → New → All Pages.
If this GTM container is shared across several sites, do not use All Pages. Scope the trigger to the specific hostname or you will load the wrong dealership’s agent.
3

Preview

Click Preview, enter your site URL, and check that the chat button appears and answers.
4

Publish

Click Submit.

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Check it worked

Load your site and confirm the chat button appears, then ask it something only your inventory would know, like a model you currently stock. If it answers with a vehicle card, you are live. Add data-debug="true" to the script tag while testing to get detailed logs in your browser console. Take it off when you are done.

Now configure your agent

Give it a name, a voice, and an escalation address.