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The AI Sales Agent works on two channels: website chat and text message. Both are included, and you can run either on its own or both together.

Website chat

A chat assistant on the site you already have. One line of code to install.

Text message

Buyers text your dealership number and get an answer back in seconds.
Both channels feed one inbox and share the same memory, so a buyer who starts in chat and later texts you does not have to start over.

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What differs between them

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Turning them on

Each channel is toggled independently under Product settings → Sales Agent, on that channel’s own tab. You can enable one without the other, and you can flip a channel on before the rest of your setup is finished, though the agent works best once your business details are in place.