Configured in your DMS settings. Lightspeed has a direct integration; other providers vary, so confirm coverage with your implementation contact.Sync runs automatically. You can also trigger a sync manually when you have just made changes in your DMS and do not want to wait.
Add your website and inventory page URLs and Ekho reads your listings to fill in richer content: photos, descriptions, and features.Worth connecting even with a solid DMS, because your website usually has the better marketing content.
Upload a CSV directly in the portal. Good for one-off batches and for correcting a set of units.View recent imports shows what happened, so you can confirm a file landed and see any rows that failed.
For recurring automated drops. Ekho picks up files you place on the FTP location and processes them on a schedule.Use this if your DMS has no integration but can export on a schedule.
A CSV format reference is available in the portal’s import screen. Match the expected columns or rows will be rejected.
When your DMS says one price and your website says another, precedence resolves it. It is set per field group, not globally, which is the important part.Go to Resource settings → Inventory → Field group precedence.
The usual right answer: take money and identity from your DMS (price, VIN, stock number, availability) and content from your website (photos, descriptions, features). Your DMS is authoritative about what you own; your website is usually better at describing it.
Some fields have their own independent precedence. Dealer Retail Price is separate from Retail Price, so you can source them differently. Dealer Retail Price defaults to Website.
You can override any synced field directly in the vehicle drawer, which is the right move for a one-off error.
An override is a local exception, so if the underlying source keeps sending the wrong value you will be fixing it repeatedly. Correct it at source when it is a pattern rather than a one-off.
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